Privacy Policy

This Privacy Policy describes how Up High LLC (“Up High,” “we,” “us,” or “our”) collects, uses, and protects the personal information you provide when using our website or engaging with our services.

1. Information We Collect

We collect information in the following ways:

  • Information you provide directly: name, email address, phone number, company name, and project details through forms or inquiries.

  • Automatically collected data: IP address, browser type, device information, pages visited, and session duration.

  • Cookies and tracking: We use cookies and similar technologies for analytics, functionality, and personalization.

2. How We Use Your Information

We use your data to:

  • Respond to inquiries and provide requested services.

  • Send marketing emails, newsletters, or SMS updates (with your consent).

  • Improve our website and user experience.

  • Conduct analytics and advertising campaigns.

  • Comply with legal and contractual obligations.

3. Email and SMS Consent

By submitting a form on our site, you consent to receive marketing emails and text messages. Message and data rates may apply. You may opt out anytime by clicking “unsubscribe” in emails or replying “STOP” to texts.

4. Sharing of Information

We do not sell your personal data.

We may share your data only with:

  • Trusted service providers assisting in our operations (email platforms, CRM, hosting, etc.).

  • Legal authorities if required by law.

All partners are required to maintain confidentiality and protect your information.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Data Security

We take reasonable technical and organizational measures to safeguard your data against unauthorized access, alteration, or misuse. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

  • Request access to your personal data.

  • Request correction or deletion of your information.

  • Opt out of marketing communications at any time.

To exercise these rights, contact [email protected]

8. Cookies

We use cookies for analytics and performance tracking. You can manage or disable cookies in your browser settings, though some features of the website may not function properly.

9. External Links

Our website may link to external sites (e.g., ticketing platforms, partners). We are not responsible for their privacy practices or content.

10. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

Phoenix, AZ
[email protected]